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FAQs

Refunds & Returns

Don’t love what you received? We have a HAPPY CUSTOMER guarantee.

I gladly accept returns, exchanges, and cancellations free of charge if you:

- Request a cancellation within: 2 days of purchase

- Contact me within: 14 days of delivery

- Ship items back within: 30 days of delivery

The following items cannot be returned or exchanged.

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

- Custom or personalized orders
- Items on sale

Original shipping fees are non-refundable and will be deducted from the refundable amount.

Please note that if the item is not returned in its original condition, you are responsible for any loss in value.

All returns must be unworn, have no signs of wear or damage and in all original packaging (box, jewelry card, and insert included).

Please return your order in the original packaging it came in if possible.

Dainty and Daring will not be responsible for increased fees due to large packaging and reserves the right to deduct additional shipping fees from the rounded amount when applicable. 

If the returned item doesn’t meet the return guidelines, Dainty and Daring has the right to deny a return and have the item reshipped to customers.

Repairs

If your order broke within 90 days of your shipped date, you can email us at hello@daintyanddaring.comand we will send you a shipping label for free so that we can repair your item for you and send it back all good to go!

Processing & Shipping

Once your order is confirmed, it'll take 5 business days to process before it's ready to be shipped.

Shipping times vary depending on your location.

It can take up to 3-5 days for First Class USPS deliveries within the USA. 

First Class Mail International deliveries generally take between 7–21 days to arrive.

If your order is a special gift please account for shipping delays that might occur because of COVID. We highly encourage you to use Priority Mail, UPS, or Fedex for an urgent order.

Custom Orders & Wholesale

Have an idea for a jewelry piece you'd like to co-create with us?

Send us an email at hello@daintyanddaring.comand we can see how we can bring your idea to life.

Let's start a conversation about it. Email us at hello@daintyanddaring.com

Affiliate

Yes! If you're interested, let's start a conversation. We provide jewelry discounts for our affiliates as well as unique coupon codes for them to share and make commissions on. Email us at hello@daintyanddaring.com

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